About us

Practice management that fits the practice you actually run

Southwest Management Group was established in 1991 and has worked with hundreds of practices throughout the United States. We build customized protocol and proven systems that suit your practice and your philosophy, not a template.

About Southwest Management Group

Southwest Management Group, established in 1991, has worked with hundreds of practices throughout the United States. The company is owned and operated by Jessica Jacobs. She has been providing management and practice development for dentists for over 25 years. Southwest Management Group focuses on customized protocol and proven systems that work in your practice and meet your own practice philosophy.

Management is a process in your practice, evolving and changing as your practice grows. Southwest Management Group continues to work with you and your staff to maintain structure, organization and profitability with the continued growth of your practice.

Southwest Management Group is committed to providing you and your staff with the tools you need to create a profitable, exciting, growing practice. The team of consultants at Southwest Management Group bring years of experience to you and your staff and often work together to make the most of your investment in your business.

Jessica Jacobs, owner of Southwest Management Group

Owner and consultant

Jessica Jacobs

Over 25 years developing and growing strong dental organizations across the United States.

Meet the team

Accountability

We take the administration off the dentist

At Southwest Management Group we strive to establish accountability for the daily tasks of the staff. In doing so, we minimize the amount of time the dentist needs to be involved in the administrative functions of the practice.

Scheduling

A schedule that holds, fills itself and reflects what the practice actually needs to produce.

Financial arrangements

Scripted conversations so money is agreed before treatment, not chased after it.

Accounts receivable

A collections routine that runs on a calendar rather than on whoever remembers.

Recare system

Patients of record who come back, and a process for the ones who have drifted away.

Treatment plan follow up

Diagnosed treatment that gets scheduled instead of quietly disappearing.

Insurance

Claims that go out clean and get paid quickly rather than sitting in a queue.

A hallway inside a Central Texas dental practice

On site, not at arm's length

We work inside your practice

Being in your office and working with your staff lets us experience the day to day in a way that off-site management does not. Every office has features and personality traits that can only be assessed by getting to know the practice personally.

That is why we hold two to three meetings with you each month, call in between, and often sit in on your monthly staff meeting to review how things are going and set goals for the month ahead.

See how we help

Free help for your practice

What is the most urgent problem in your practice?

Tell us the one thing costing you the most right now. We will look at it with you, at no charge, and give you a straight answer about what to fix first.

  • A real consultant, not a call centre
  • No obligation and no sales script
  • Practical steps you can start the same week
Choose your most crucial problem

We reply within one business day. Your details are never shared.

Smart startup course

8 Week Practice Startup Consulting Course

Opening your own practice is the biggest business decision most dentists ever make. This course gives you the foundations, week by week, with a consultant on the other end of the phone the entire time.

  • A 100+ page hard copy and digital workbook
  • Eight weekly scheduled phone calls with your consultant
  • Unlimited telephone access to your consultant throughout
  • Two half-day team training sessions
Get started

Real world results

Dental Practice Transformation: A Case Study

Read how Southwest Management Group turned around a dental practice that was struggling with growth and a string of operational problems.

The write-up covers the methods used to change the practice and the improvements that followed in revenue, collections and new patients.

Free download

Hear what our clients say

I have been working with Southwest Management Group for several years now, and my practice has thrived. They are very professional with a vast knowledge of practice management from years of experience. I would highly recommend them for anyone wanting to improve their practice or take it the next level.

ChadTexas

Free consultation

Tell us what is holding your practice back

One conversation, no charge. We will look at your numbers, your schedule and your team, then tell you plainly where the money is leaking.